Sales Policy

Introduction Welcome to QH Book! By making a purchase from our website, you agree to the terms outlined in this Sales Policy. Please read this policy carefully before completing your purchase.

Order Process

  1. Placing an Order: To place an order, browse our online store, select the desired items, and add them to your shopping cart. Proceed to checkout to complete your purchase.
  2. Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase. This email serves as your receipt and proof of purchase.
  3. Payment: We accept various payment methods, including credit cards, debit cards, and PayPal. Payment must be received in full before we process your order.

Pricing and Availability

  1. Prices: All prices are listed in USD and are subject to change without notice. Prices do not include taxes, shipping, or handling fees.
  2. Product Availability: While we strive to keep our inventory up-to-date, some items may become unavailable without prior notice. In such cases, we will notify you and provide alternative options or a refund.

Shipping and Delivery

  1. Shipping Methods: We offer various shipping options to meet your needs. Shipping costs are calculated based on the shipping method, destination, and order weight.
  2. Delivery Time: Estimated delivery times vary depending on the shipping method selected and the destination. We strive to process and ship orders within 2-3 business days.
  3. Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.

International Orders

  1. Customs and Duties: International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
  2. Shipping Restrictions: Some products may not be eligible for international shipping due to restrictions or regulations. We will notify you if your order cannot be shipped to your destination.

Returns and Refunds Our return policy applies to all purchases made on our website. Please refer to our Return Policy for detailed information on returns and refunds.

Order Cancellation

  1. Before Shipment: You may cancel your order before it has been shipped by contacting our customer service team at [email protected]. If your order has already been processed, it cannot be canceled.
  2. After Shipment: If you wish to cancel an order that has already been shipped, you must follow our return process to return the item for a refund.

Product Descriptions We strive to provide accurate and detailed product descriptions. However, we do not warrant that the descriptions are accurate, complete, or error-free. If a product you receive is not as described, you may return it in accordance with our Return Policy.

Promotions and Discounts

  1. Promo Codes: Promo codes must be entered at checkout to receive the discount. Promo codes cannot be applied to previous purchases.
  2. Sales and Clearance: Sale and clearance items are final sale and may not be returned or exchanged unless they are defective or damaged upon arrival.

Limitation of Liability QH Book is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Governing Law This Sales Policy and any disputes arising from it are governed by the laws of the jurisdiction in which QH Book operates, without regard to its conflict of law principles.

Contact Us If you have any questions about this Sales Policy, please contact us at [email protected]